The Clinical Administrator at Schoen Clinic York will provide an efficient, effective and professional reception and administrative support service to patients and colleagues.

PRINCIPAL DUTIES

• Meeting and greeting patient, visitors, consultants and colleagues at reception, and acting as the main point of contact for any enquiries
• Sort all incoming post and deliveries.  Manage outgoing post.
• Manage the “Enquiries” inbox by responding to and/or redirecting as appropriate
• Taking telephone calls, directing queries to the relevant person, taking and distributing message as appropriate.
• Take minutes for the Hospital Director, Lead Nurse, Quality Manager and Ops Manager meetings as required and email forthcoming agendas to relevant parties
• Manage the meeting room bookings via Outlook calendars, approve bookings, notify of any clashes ensuing optimum efficiency of the meeting rooms.
• Liaise with IT Support providers to set up all new starters on IT systems.
• Be responsible for the administration and distribution of petty cash to patients and reconciliation of receipts.
• Ensure reception and waiting areas are kept neat and tidy.
• Re-stocking of information leaflets, updating of reception notice/information boards as appropriate.
• Monitoring and ordering of both stationery and medical sundries
• Comply with Health and Safety obligations, fire safety and acts in a manner to promote a healthy, safe working environment.
• Any other duties as reasonably identified by the line manager.

Please note: 

Due to the volume of applications we receive, Schoen Clinic reserves the right to close roles prior to the specified closing date if a suitable candidate is identified. 

Due to the commitment to continuous improvement, it is likely that the post will evolve over time. These duties will be subject to regular review and any amendments will be made in consultation and agreement with the post holder.