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Administrator

Schoen Clinic York have a fantastic opportunity for a Clinical Administrator to join the team on a part-time, permanent basis. This role is 15 hours per week.
Description

The Clinical Administrator at Schoen Clinic York will provide an efficient, effective and professional reception and administrative support service to patients and colleagues. 

Principle Duties

PRINCIPAL DUTIES

  • Meeting and greeting patient, visitors, consultants and colleagues at reception, and acting as the main point of contact for any enquiries
  • Sort all incoming post and deliveries.  Manage outgoing post.
  • Manage the “Enquiries” inbox by responding to and/or redirecting as appropriate
  • Taking telephone calls, directing queries to the relevant person, taking and distributing message as appropriate.
  • Take minutes for the Hospital Director, Lead Nurse, Quality Manager and Ops Manager meetings as required and email forthcoming agendas to relevant parties
  • Manage the meeting room bookings via Outlook calendars, approve bookings, notify of any clashes ensuing optimum efficiency of the meeting rooms.
  • Liaise with IT Support providers to set up all new starters on IT systems.
  • Be responsible for the administration and distribution of petty cash to patients and reconciliation of receipts.
  • Ensure reception and waiting areas are kept neat and tidy.
  • Re-stocking of information leaflets, updating of reception notice/information boards as appropriate.
  • Monitoring and ordering of both stationery and medical sundries
  • Comply with Health and Safety obligations, fire safety and acts in a manner to promote a healthy, safe working environment.
  • Any other duties as reasonably identified by the line manager.

Please note: 

Due to the volume of applications we receive, Schoen Clinic reserves the right to close roles prior to the specified closing date if a suitable candidate is identified. 

Due to the commitment to continuous improvement, it is likely that the post will evolve over time. These duties will be subject to regular review and any amendments will be made in consultation and agreement with the post holder.

OUR AWARDS & NOMINATIONS

2020 

  • HOSPITAL GROUP OF YEAR - WINNER
  • Nursing Practice (Schoen Clinic Newbridge)
  • Healthcare Outcomes (Schoen Clinic Newbridge)
  • Management Excellence (Schoen Clinic UK)
  • Hospital (Schoen Clinic London)

2019

  • HOSPITAL - WINNER
  • Hospital Group (Schoen Clinic London)
  • Nursing Practice (Schoen Clinic London)

About Schoen Clinic

Our culture of world-class medical excellence is based on our five key values:

  • Accountable: Taking ownership of the things I say and do
  • Caring: Treating others as I would like to be treated
  • Collaborative: Working together to make a winning team
  • Courageous: Being proud to be different and challenge the norm
  • Determined: Seeing things through to meet and exceed expectations

Schoen Clinic York is a highly specialised Private Eating Disorder Hospital for adults in the North of England. We are currently based on the ground floor of Minster Grange, and in 2024 will be expanding to cover the full building. We are situated just off Haxby Road which is 10 minutes’ drive from York Train Station and 4 miles from the A64.

We offer highly specialised treatments for adults with Eating Disorders such as Anorexia Nervosa and Bulimia Nervosa through inpatient residential care, private short-stay support and day care treatment via outpatients. All of the treatments we provide are delivered in conjunction with each patient to be individualised to their needs.

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Details

Location

Schoen Clinic York

Job Type

Part Time

Category

Admin

Salary

Up to £8,652.00

Closing Date

13 April 2024

Benefits

Salary up to £8,652.00 per annum (part time basis) plus annual salary review

25 days holiday pro rata + 8 bank holidays

Professional development opportunities

​Contributory pension scheme

​Enhanced Private Medical Insurance with BUPA including access to a private GP service

free screening & the inclusion of pre-existing conditions.

​Eye care scheme with Specsavers

​Online benefits portal with high street and online shopping discounts

​Cycle to work scheme

Group Life Assurance

​Enhanced maternity & paternity pay

​Paid emergency leave

​Occupational Sick Pay above SSP

​Interest free season ticket loans

​Employee Assistance Programme with wellbeing support

Skills

  • Strong understanding and respect for confidentiality 
  • Excellent interpersonal skills 
  • Excellent communication skills 
  • Highly proficient in Microsoft Office and other IT systems 
  • Self-motivated and self-starter with the ability to prioritise and schedule work independently 
  • Highly organised, detail orientated and analytical 
  • Maintains a professional conduct at all times, remaining calm and in control