Healthcare Assistant (Permanent)

Schoen Clinic Newbridge have a fantastic opportunity to join their team as a Healthcare Assistant on a permanent basis.

Schoen Clinic Newbridge is a specialist Eating Disorder unit in Sutton Coldfield, providing inpatient services to children and young people 8 to 18, and was recently rated as Outstanding by the CQC.We have a family-centered approach, recognising that effective treatment for a young person with an eating disorder must be fully inclusive and supportive of their family.

Following an expansion of our unit, we are looking for additional Healthcare Assistants to assist our Nursing staff in delivering the care plans for our young people. You will have NVQ level 2 or equivalent, excellent verbal and written communications skills. Ideally a minimum of 12 months experience of working in a residential clinical environment is desirable. Working within a multi-disciplinary team, you must be competent to undertake basic physical observations and record these on our electronic patient record systems

Principle Duties

Principle Duties

  • The role of the Health Care Assistant (HCA) is to assist the nursing staff to implement the care plans of young people at Schoen Clinic Newbridge 
  • Undertake regular physical observations of young people, as directed by nursing staff, and feedback appropriately.
  • To support and supervise patients at meal times
  • To liaise with Staff Nurses and Occupational Therapists in terms of unit activity.
  • Assist Occupational therapists and Assistant psychologists to deliver therapies, as time permits, and with agreement of nursing staff.
  • To be responsible for establishing therapeutic (healing) relationships with the patients.

Due to the commitment to continuous improvement, it is likely that the post will evolve over time. These duties will be subject to regular review and any amendments will be made in consultation and agreement with the post holder.




  • Nursing Practice (Schoen Clinic Newbridge)
  • Healthcare Outcomes (Schoen Clinic Newbridge)
  • Management Excellence (Schoen Clinic UK)
  • Hospital (Schoen Clinic London)


  • Hospital Group (Schoen Clinic London)
  • Nursing Practice (Schoen Clinic London)


Schoen Clinic Culture

Our culture of world-class medical excellence is based around our five key values:

Accountable       Taking ownership of the things I say and do

Caring                 Treating others as I would like to be treated

Collaborative     Working together to make a winning team

Courageous       Being proud to be different and challenge the norm

Determined       Seeing things through to meet and exceed expectations




Schoen Clinic Newbridge Birmingham

Job Type





£20,926 to £21,591.38

Closing Date

20 December 2023


Salary up to £21,591.38 with an annual salary review 25 days holiday + 8 bank holidays Professional development opportunities Contributory pension scheme Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening & the inclusion of pre-existing conditions. Eye care scheme with Specsavers Online benefits portal with high street and online shopping discounts Cycle to work scheme Group Life Assurance Enhanced maternity & paternity pay Paid emergency leave Occupational Sick Pay above SSP Interest free season ticket loans Employee Assistance Programme with wellbeing support


  • NVQ Level 2 or equivalent Can demonstrate clear evidence of professional development
  • Experience of working in multi-disciplinary team
  • Experience of working sensitively with patients
  • Must be able to demonstrate good interpersonal skills
  • Good communication skills
  • Must be able to ensure safe practice
  • Able to maintain professional boundaries
  • Experienced in MS Office systems in particular Word and Outlook
  • Able to organise and prioritise time effectively
  • To work as an effective team member and display a adaptable and supportive approach when appropriate
  • Experience of using IT based patient record systems(Desirable)
  • At least 12 months experience of working as a HCA in an inpatient environment (Desirable)
  • To demonstrate an awareness and commitment to equality and diversity Knowledge of MHA and Children Act Knowledge of NICE guidelines for the treatment of eating disorders (Desirable)
  • Knowledge of safeguarding Competent to undertake basic physical observations.