JOB SUMMARY
As a key member of the Finance Department you will be primarily responsible for collate billing information and generate accurate outpatient and inpatient invoices in line within predefined group tariffs. You will work closely with other members of the finance team, patient admissions across the group and other stakeholders to ensure that all invoices are generated in a timely fashion
SCHOEN CLINIC CULTURE
Our culture of world-class medical excellence is based on our five key values:
- Accountable: Taking ownership of the things I say and do
- Caring: Treating others as I would like to be treated
- Collaborative: Working together to make a winning team
- Courageous: Being proud to be different and challenge the norm
- Determined: Seeing things through to meet and exceed expectations
OUR AWARDS & NOMINATIONS
- HOSPITAL GROUP OF YEAR - WINNER
- Nursing Practice (Schoen Clinic Newbridge)
- Healthcare Outcomes (Schoen Clinic Newbridge)
- Management Excellence (Schoen Clinic UK)
- Hospital (Schoen Clinic London)
- HOSPITAL - WINNER
- Hospital Group (Schoen Clinic London)
- Nursing Practice (Schoen Clinic London)
KEY ACCOUNTABILITIES
- All Inpatient, Day Case and Outpatient billing including submission to relevant parties (NHS Trust / Healthcode / Insurers / Tradeshift)
- Investigate and resolve and billing errors, including identifying the cause, escalating any issues as appropriate
- Ensure all invoices for every patient contact are accurate as determined by the Hospital’s tariffs with various insurers and other customers
- Ensure all patient details and billing information is correct
- Ensure all charges have been correctly allocated to the patient’s account prior to issuing invoices.
- Answer queries that are sent from Medical Secretaries, Insurance companies, individual patients and from the Patient Admissions team
- Assist patients with account queries both face to face and on the telephone.
Details
Schoen Clinic UK
Job TypeFull Time, Permanent
CategoryFinance
Salaryup to £30,000
Closing Date21 June 2022
BenefitsSalary up to £30,000 with an annual salary review 25 days holiday + 8 bank holidays Professional development opportunities Contributory pension scheme Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening & the inclusion of pre-existing conditions. Eye care scheme with Specsavers Online benefits portal with high street and online shopping discounts Cycle to work scheme Group Life Assurance Enhanced maternity & paternity pay Paid emergency leave Occupational Sick Pay above SSP Interest free season ticket loans Employee Assistance Programme with wellbeing support
Skills
KEY SKILLS & EXPERIENCE
Educational Qualifications
- 5 GCSE’s at Pass Level C/4 or above – must include Maths and English
Specific training, skills & knowledge (Essential)
- Good general knowledge of all billing procedures in a healthcare environment
- Comprehensive knowledge of Microsoft office applications
- Organised and methodical worker with strong attention to detail
- Excellent communication skills with demonstrable ability to liaise with multiple departments
- Strong stakeholder management and prioritisation skills
- Ability to work well in a team environment.
Specific training, skills & knowledge (Desirable)
- Problem solving skills
- Knowledge of accounting and bookkeeping procedures
- Knowledge of medical terminology likely to be encountered in medical claims
- Knowledge and understanding of private patient healthcare.
Experience (Essential)
- Accounts and billing experience
- Experience in a hospital accounts environment
- Experience of customer liaison
Experience (Desirable)
- Experience of SAP ledger system
- Previous patient accounts experience
Other
- Excellent customer care skills
- Assertive
- Positive attitude
- Self-motivated