The benefits of using your Private Medical Insurance (PMI)
We are welcomed and recognised by all health insurers, so accessing our services using your insurance is easy.
If you are using health insurance to pay for your treatment, you need to liaise with your insurance initially for your treatment to be approved. They will then issue you with a pre-authorisation number which you give to us when you book your initial appointment.
Continue to liaise with your insurer throughout treatment and it is good to familiarise yourself with their terms and conditions and to find out if there are any treatment limitations on your policy.
More and more people are choosing to use their PMI for treatment, not only because they don't have to wait long for treatment, but also because it comes with a whole host of benefits.
To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.
A little more about Schoen Clinic Chelsea....
Our lovely London clinic is nestled in a discreet location in the heart of Chelsea treating patients of most ages with eating disorders and mental health conditions.
You will feel better faster with rapid access to specialised treatment with little or no waiting times.
This service is perfect for patients not requiring inpatient care but in need of fast access to specialised treatment.
Consultations and therapy sessions are accessible both online and in clinic.
You can have your initial assessment for treatment in as little as 24 hours.
What you can expect
- Faster recovery and rehabilitation with minimal waiting times for diagnosis and treatment.
- Consultations and therapy sessions in our discreet, private clinic.
- Choose which highly skilled Consultant you would like to see.
- Access to a variety of evidence-based treatments and therapies to suit your individual needs.
- Peace of mind knowing that you’re being cared for by a team of professionals.
- Feel confident with our open and transparent price packages, there are no hidden costs.
- Access to a supportive onsite private patient team, throughout your journey.
To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.
Next steps
For all insured patients.....
Using your private medical insurance
Step 1. Gain authorisation from your insurance company. We work with all the major providers.
Before attending your appointment, please check that your insurance policy will cover you and if there is an excess to pay.
Some insurance companies also require a referral by way of a letter from your GP.
Step 2. Once your insurance company has authorised your hospital visit/treatment, contact us to make your appointment.
To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.
The information we need
Step 3. So that we can bill your insurer directly, here is what we will need from you:
The name of your insurance company
Your membership and policy number
The claim number or authorisation code given to you by your insurance company
We also require payment card details at the point of booking. Your card will only be used to cover any excess fee on your policy and, in the event that your insurance company decline payment.
Step 4. We want you to concentrate on your recovery and will liaise directly with your insurers wherever possible to arrange payment.
To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.
About Schoen Clinic Chelsea
Our highly specialised outpatient clinicOur highly specialised outpatient clinic offers patients and their families individualised treatment plans for eating disorders, anxiety, and mood disorders.
Every patient receives the individualised treatment plan they require for a successful recovery using a multidisciplinary combination of group and one-on-one therapy.
To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.
Terms & Conditions
If you have private medical insurance, please provide confirmation of your membership details and authorisation code at the point of contact with our clinic.
It is your responsibility to confirm with your insurer in advance that you have the appropriate level of cover for your care as recommended by your consultant, following the initial assessment.
If payment is to be made through your private medical insurance and an excess is due or the insurance company decline payment, you remain liable for the payment.
You can find out whether an excess is due by speaking to your insurance company or checking your policy details. Any excess payment due must be made by yourselves to Schoen Clinic Chelsea before or on the day of the consultation.
WHEN SEMBLE IS IN PLACE
We require payment card details at the point of booking, in addition to your policy number and authorisation code. This will secure the appointment and your card will only be used to cover any excess fee on your policy and, in the event that your insurance company decline payment.
Regrettably, we are unable to confirm appointments without payment card details being provided.
Due to the high demand of referrals we receive for our consultants, we require 7 working days’ notice ahead of the appointment. This provides us with sufficient time to arrange for someone from our waiting list to be seen. If sufficient notice is not provided, then the full consultation fee will be charged.
Please do note that Insurance companies do not cover the cost of late cancellation fees and you would become liable for the full amount.
We're here to help. Contact us today
Schoen Clinic Chelsea is an outpatient service open weekdays, so your evenings and weekends are free.
We are happy to answer any questions you may have and help you in understanding any aspect of your treatment.
To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.