International patients

At Schoen Clinic London we have combined world-class spinal & orthopaedic treatment and outcomes that Germany are renowned for with leading London consultants at the convenient Harley Street Medical Area location.

Reasons to choose us

  • We specialise in particular areas of healthcare because we believe this delivers the best treatments and outcomes.
  • Unique within private healthcare, we employ many of our consultants to work as part of our organisation in dedicated multi-disciplinary teams for the discussion of complex cases and decisions on the best treatment for any individual.
  • As a hospital group we have extensive experience in caring for patients from across the globe.
  • We rigorously collect and analyse patient outcome data to drive continuous improvement and give every patient access to the very best treatments and outcomes, based on the latest evidence and research.
  • Dedicated liaison managers support our international patients and their extended families for the entirety of their stay.

International patient liaison

From initial contact right through to discharge, our experienced International Patient Liaison will manage your entire patient journey.We have dedicated liaison managers based in our hospitals to support our international patients and their extended families for the entirety of their stay. Our liaison managers pride themselves on their in-depth knowledge and appreciation of the cultural needs of patients, enabling us to deliver a customised and premium experience for our international patients.

From initial contact right through to discharge, our experienced International Patient Liaison will manage your entire patient journey providing cost estimates for treatment, organise opinions on medical reports, liaise with consultants and deliver a variety of concierge services.

Benefits available to you

  • VIP suite with discreet private access and accommodation for your chaperone.
  • International menus catering for all dietary requirements, including Halal and vegetarian, as well as an on-demand in-room dining service from a number of London’s best restaurants.
  • Multi-faith prayer room and all religious requirements catered for.
  • End-to-end case management for embassy clients, self-payers and insured patients.
  • Interpreter services.
  • Private transfer services.
  • Arabic and other international satellite television channels.
  • Complimentary in-room WIFI and international newspapers.
  • Assistance with the ‘Letter of Guarantee’ process.
  • Liaison with embassies or third party sponsors regarding billing and any other issues.

Next steps

For embassy, insured and sponsored patients

  1. Speak to your embassy, insurance company or sponsor for their authorisation.
  2. Once we receive a letter of guarantee from your embassy, insurer or sponsor we will liaise with them directly to arrange your hospital visit and treatment.

 

For self-pay patients

  1. Contact our International Patient Liaison on 0203 929 7366 to discuss your needs, prices and to arrange your care pathway.
  2. Send us any available clinical information, eg medical report, doctor's letter or test results.
  3. We will provide you with a quote for treatment. Prices will differ from our UK published prices as we offer additional premium services to our international patients such as interpreters.

Useful Information

Your Appointment

It is quick and easy to get an appointment. Start the process of your recovery today by phone or booking online. Our appointments team will assist and help you to select the consultant you wish to see and at a time which is convenient to you.

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Your Hospital Stay

We endeavour to make your hospital stay as comfortable and stress-free as possible.

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Your Aftercare

Your aftercare is essential to your speedy recovery. We will help you to a successful recovery and sort out the practical details.

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Clinical Outcomes

Your successful outcome is as essential to us as it is to you. Your outcome data is reviewed in order to continually shape best practice.

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We provide cost certainty with transparent pricing and packages

These packages include pre-operative assessment, hospital fees, surgeon & anaesthetist fees, standard prosthesis, inpatient physiotherapy, take home medication and follow-up consultations.
View our Prices