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Welcoming international patients every day

Globally recognised for delivering exceptional patient care

Patients travel to us from around the world

Schoen Clinic London enjoys a worldwide reputation for clinical and safety excellence. Our highly qualified Consultants and nursing staff not only possess a wealth of experience in their respective specialty areas, they also have many years of experience in treating and helping international patients.

As a hospital, we have an extensive understanding of caring for patients from across the globe. Schoen Clinic London treats embassy, insured, sponsored and self-funding patients.

We know what is important to patients when they are away from home and we will do everything possible to help before, during and after the hospital stay.

Many of our staff are multi-lingual so you can talk to them directly in your preferred language.

Download: Western International Patient Brochure (SCL)
File size PDF: 3.23 MB
Download: UAE International Patient Brochure (SCL)
File size PDF: 3.18 MB

You'll feel at home with us

We have dedicated International Liaison Managers there to support our international patients and their extended families for the entirety of their stay.

Our International Liaison Managers pride themselves on their in-depth knowledge and appreciation of cultural needs, enabling us to deliver a customised and premium experience for our overseas visitors.

From initial contact right through to discharge from hospital, our experienced International Liaison Managers will manage your entire patient journey, provide cost estimates for treatment, organise clinical opinions on medical reports, liaise with Consultants and deliver a variety of concierge services.

Reasons to choose Schoen Clinic London

  • Internationally renowned reputation.
  • Super-specialising only in orthopaedic and spinal procedures.
  • We were the first private healthcare provider in the UK to employ Consultants to work together in Multidisciplinary Teams for the discussion of complex cases and decisions on the best treatment for any patient.
  • We rigorously collect and analyse patient treatment outcome data to drive continuous improvements and the very best treatments, based on the current evidence and research.
  • Dedicated International Liaison Managers support our international patients throughout their stay.

The benefits

  • A VIP suite with discreet private access and accommodation for chaperones.
  • International menus catering for all dietary requirements, including Halal and vegetarian, as well as an on-demand in-room dining service from a number of the finest local restaurants.
  • Multi-faith prayer room and all religious requirements catered for.
  • End-to-end case management for embassy clients, self-payers and insured patients.
  • Interpreter services.
  • Private transfer services.
  • International television channels.
  • Complimentary in-room WIFI and international newspapers (on request).
  • Assistance with the ‘Letter of Guarantee’ process where appropriate.
  • Liaison with embassies or third party sponsors regarding billing and any other issues.

Funding your treatment

International insurers & patients

We can assist members/insurers with the following services:

  • Appointment with a GP/family doctor or allied health professional.
  • Appointment with an appropriate Consultant.
  • Arranging hospital admission.
  • The ‘Letter of Guarantee’ process
  • Liaising with Consultants regarding billing and any other issues.
  • Providing bespoke case management for complex admissions.
  • Interpreter services (where available)

We work with all major international insurers and continually develop new relationships in the market to ensure global access to our hospital from anywhere in the world.

Embassy/government sponsored patients

Schoen Clinic London treats patients from all foreign embassies and government ministries.

Next steps

Self-funding patients

  • Contact our International Patient Liaison Team to discuss requirements, prices and to arrange treatment. Call +44 20 4571 7476, email lon-international@schoen-clinic.co.uk or WhatsApp +44 772 911 9404
  • Send us any available clinical information such as medical reports, doctor’s letters or test results.
  • We will provide a bespoke quotation for treatment, including any premium services.

For embassy, insured and sponsored patients

  • The embassy, insurance company or sponsor need to provide a letter of authorisation/guarantee.
  • Once received, we will liaise directly with these bodies to arrange hospital visits and treatment.

Siham Awadalla

International Patient Liaison Manager

“I have great pleasure in assisting our overseas patients. I liaise with the patient and their families throughout their treatment journey with us."

Tel: +44 20 4571 7476

WhatsApp/call: +44 772 911 9404

Email: SAwadalla@schoen-clinic.co.uk

Schoen Clinic UK has highly specialised hospitals and clinics

Schoen Clinic UK focuses on two critical areas of healthcare: your physical and your mental wellbeing.

We have our super-specialised hospital for Orthopaedics, Spinal and Sports & Exercise Medicine treatments in London and 3 other hospitals specialising in anxiety, mood and eating disorders. 

We are at the forefront of modern medicine. Our world-class clinical experts will provide you with highly specialised treatment and care.