Schoen Clinic is best health services employer
Schoen Clinic is the top German employer in the health and social care sector, according to the results of this year’s Great Place to Work® competition based on anonymous staff surveys.
Schoen Clinic Berchtesgadener Land and Schoen Clinic Bad Bramstedt beat out 177 facilities to take 1st and 2nd place. Schoen Clinic Bad Arolsen and Schoen Clinic München Harlaching also achieved excellent results, landing in 4th and 6th place. “Our unrelenting commitment to offer nurses, doctors and therapists an attractive place to work is having an effect,” states Dr Markus Hamm, Managing Director of the largest family-run hospital group in Germany. Staff at these locations accepted the award on Wednesday in Cologne.
Behind the commitment of Schoen Clinic for high employee satisfaction is the belief that good medicine and therapy can only be carried out by competent and satisfied staff. For this reason, Schoen Clinic Bad Arolsen for example has completely restructured its wards in the past year. Patients with similar diagnoses are now brought into the same ward and treated by interdisciplinary and specialised teams. “Individual staff therefore gain a deeper understanding, which strengthens their role and sense of responsibility in the team. Patients also benefit from the increase in knowledge,” explains the head of the hospital Dr Christian Raible. In the anonymous survey, 73 per cent of staff confirmed the specialist psychosomatic hospital was a good place to work - eight percentage points more than the last survey in 2016.
At the Schoen Clinic location that landed in 1st place out of 177 facilities, they are convinced that mutual appreciation plays a big role. “When you feel that you are more than just a ‘cog in the machine’, you take pride in what you do, are able to identify with your work and are happy to take responsibility,” explains Philipp Hämmerle who manages Schoen Clinic Berchtesgadener Land. For example, Schoen Clinic Berchtesgadener Land has three focal points - orthopaedics, pneumology and psychosomatic medicine - and houses the only university professor of pneumological rehabilitation in Germany. “A lot of staff look at their workplace with pride,” the hospital head states. 88 per cent of staff ranked their employer as “very good”.
Schoen Clinic Bad Bramstedt, the largest specialist psychosomatic hospital in Germany taking 2nd place out of 177 facilities, has established numerous information pathways and exchange opportunities across all employment groups and hierarchies for its staff: from regular staff meetings, to firmly set times for team meetings and cross-specialism workshops, to the head of hospital’s open office hours. “Trust is dependent on transparent and respectful internal communication. I try to understand issues and identify solutions by changing my perspective, including through job shadowing,” head of hospital Marcus Baer states about his strategy. His hospital has received this award five times in a row. 83 per cent of staff in Bad Bramstedt ticked the “All in all, I can say that this is a very good workplace” box - six percentage points more than in 2016.
The head of Schoen Clinic München Harlaching, Dr Max von Holleben, also accepted a prize on Wednesday for his facility. “In striving for a qualified workforce, this award can hardly be overstated. The fact that all the teams in the operating theatres all work with daylight and are able to relax in their own common area surely contributed to this success.” Staff were involved in the full building project. This way, it is not just a highly modern structure, but it also optimises processes, equipment and pathways. 74 per cent of its staff confirm the specialist orthopaedic hospital to be a very good employer.
In the national Great Place to Work® benchmark study, Schoen Clinic has regularly received good to very good results since 2009.
About Schoen Clinic
The largest family-run hospital group in Germany treats all patients, whether they have statutory or private insurance. Since its foundation by the Schoen family in 1985, the company has achieved quality and excellence through specialisation. Its medical focal points include psychosomatics, orthopaedics, neurology, surgery and internal medicine. At currently 23 locations in Bavaria, Hamburg, Hesse, North Rhine-Westphalia, Schleswig Holstein and the United Kingdom, 10,000 staff treat around 300,000 patients per year. For years, Schoen Clinic has measured the results of treatment and regularly used them to make relevant improvements for its patients.