Measuring, evaluating and continuous improvement is the essence of our approach to quality management. Healthcare Business International (HBI) has just presented it with their Business Model Innovation Award.
Around 70 companies in the health care sector were in the running for the awards granted by the English health care intelligence platform. In the “best quality data model” category, Schoen Clinic prevailed over peers such as the University of Utah, taking first place in the category.
“We are convinced that medical excellence is the result of specialisation and experience,” says Raymar Homm, who is in charge of quality management at Schoen Clinic. “This is because experience can be used for continuous development and improvement provided that this experience is systematically collected, evaluated and discussed among experts. For this reason, a comprehensive quality measurement system is embedded in all our hospitals for many years.”
“Quality empowered by documentation” is the name of the four-step process comprising the definition of indicators, collection of data, evaluation of the results and the implementation of improvements.
The award was presented at the Healthcare Business International Conference, attended by more than 600 healthcare organisations , collectively sharing details of the latest developments in and approaches to patient care.
About Schoen Clinic
The largest family-run hospital group in Germany treats all patients, whether they have statutory or private insurance. Since its foundation by the Schoen family in 1985, the company has achieved quality and excellence through specialisation. Its medical focal points include psychosomatics, orthopaedics, neurology, surgery and internal medicine. At currently 23 locations in Bavaria, Hamburg, Hesse, North Rhine-Westphalia, Schleswig Holstein and the United Kingdom, 10,000 staff treat around 300,000 patients per year. For years, Schoen Clinic has measured the results of treatment and regularly used them to make relevant improvements for its patients.