On arrival one of our hospital team will show you to your room, our daycase suite, or directly to our theatre suite, depending on the type of surgery you are having. You will have the opportunity to make yourself comfortable prior to surgery, and a member of our clinical team will be on hand to answer any questions.
If you are staying in hospital overnight your private bedroom will have an ensuite bathroom, digital television, WIFI, direct dial telephone and air conditioning. We provide fresh linen and towels and will clean your room daily.
Before your procedure
At various times before your surgery, members of the clinical team will ask you to confirm that the medical information that we hold about you is correct. It may seem that some of the questions are repetitive but it is an essential part of our surgical safety process. You will be given an identity bracelet to wear and have your blood pressure, pulse, respiratory rate and temperature checked. You will be given a gown to wear before your procedure, and may also be need to wear surgical stockings to help prevent blood clots.
Your surgeon and/or anaesthetist will visit you before your procedure. Your surgeon will already have discussed your surgery with you at various stages of our informed consent process, but if you have any remaining questions please do not hesitate to ask.
Waking up from anaesthesia
If you have had a general anaesthetic, you will wake up in the recovery area where a specialist recovery nurse will look after you until you are ready to return to your room or our daycase suite. It is common to feel drowsy afterwards but this usually wears off quickly.
Recovering in your room
Your nurses will monitor you to make sure you are recovering well, checking your blood pressure, pulse, temperature and wound regularly. If you have any pain or nausea following your procedure, we can give you medication to help. Once you are fully awake, you may be able to have something to eat and drink, depending on the type of surgery you have had.
Early mobilisation forms part of our surgical pathways and the sooner you start to move around, the better for your recovery. Your physiotherapist and nurse will help you to get out of bed after your surgery, and to change into your own clothes and start moving. Your physiotherapist will advise you on any exercises you should do to assist your recovery and regain your mobility sufficiently for discharge.
Meals and room service
Each day you will be able to choose a delicious breakfast, lunch and dinner from a range of nutritionally balanced meals. We cater for all dietary requirements including vegetarian, halal, kosher and gluten-free. If you would like something not on the menu, we also offer a room service option for an additional cost, with delivery from our local partner restaurants. Visitors are welcome to enjoy a meal with you, any such items will be charged separately to your account for payment on departure.
Friends and relatives are welcome to visit you at any time throughout the day until 10pm. For your recovery, we would ask that visitors stay away if they are feeling unwell, or have had sickness or diarrhoea within the last 48 hours.
We appreciate that most people are keen to be discharged as quickly as possible but we want to ensure that you are fully ready to leave us before you are discharged. As a daycase patient you will generally be able to return home once you have successfully eaten a small amount of food, passed urine and are feeling comfortable. For overnight patients, our consultant team will liaise with the nursing staff to decide on your departure date and time. We advise you to have someone to escort you home on the day of discharge, particularly as we usually advise patients not to drive for 24 hours after a treatment.