Patient information during COVID-19 (Coronavirus) pandemic

New service: Consultation via online video or telephone.

Please read the following information carefully.

In response to the request necessitated by the COVID-19 pandemic situation within London, Schoen Clinic London has responded immediately during this period of crisis by distributing our resources to help save lives across the capital. 

During this period you can still access our experts in orthopaedic and spinal treatments using our tailor-made remote consultation service via online video or telephone (Telemedicine) in place of face-to-face appointments. Plus we will arrange for any diagnostic scans and treatment plans that maybe required. 

To access this service you can email or call us:


T: +44 20 3929 0809

If you are scheduled to attend a follow-up appointment, a member of our team will have arranged this with you.

If you are an existing patient and have a query about your recent or on-going treatment, please call our Duty Sister on +44 7432 357841.

If you require further assistance or information please contact a member of our patient services team who are waiting to assist you:

During this very busy and unprecedented time an email is the preferable option to communicate with us and a member of the team will respond within 24 hours.


T: +44 20 3929 0809

Alternatively you can directly contact your consultant's secretary who will be able to assist you.