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My experience as a patient at Schoen Clinic Chelsea

Updated: Apr 17

smiling woman wearing glasses and cream cardigan sitting down talking to a therapist about mental health

When it comes to mental healthcare, each individual's journey is unique, marked by personal trials and triumphs. Isabelle's story at Schoen Clinic Chelsea stands as a testament to the power of holistic care and compassionate support in the face of mental health challenges.


In this blog article, Isabelle shares her experience in her own words in the hopes that her story can help others who may be considering specialised mental health support or may be apprehensive about beginning mental health therapy.


Reflecting on group therapy


5 women sitting on chairs in a circle talking to each other

"My experience with the Schoen Clinic was truly transformational. I've spent many years trying to navigate the mental health system, so having a clinic that incorporated every aspect of mental healthcare was a godsend. They are true professionals with a humanistic approach and will work as a team to help you heal. During my time there I received individual therapy, group therapy, and psychiatric help, and can highly recommend all of them."


For Isabelle, the comprehensive approach of the clinic, encompassing individual therapy, group sessions, and psychiatric support, became a beacon of hope in her quest for healing.

She embraced group therapy despite initial hesitations, discovering an unexpectedly supportive environment where shared experiences nurtured a sense of camaraderie and growth.


"At first, I was hesitant to try group therapy but it turned out to be a wonderful experience. The groups are open and friendly and meeting other people going through similar experiences helps one feel less alone in one's struggles."


My experience with individual therapy


headshot of Jahanara Khatun, a psychotherapist wearing a pink hijab

"For individual therapy, I worked with Jahanara Khatun, who is by far the best mental health therapist I have ever had. In addition to her knowledge and expertise, she is incredibly insightful and compassionate."


Isabelle's one-to-one therapy sessions with Jahanara became the cornerstone of her transformational journey.


"Throughout our sessions, I gained a depth of understanding I never thought possible and felt a real shift within myself that I've never experienced when trying therapy in the past.

After our time together, I have truly concrete tools to live my life to the fullest and the clarity to deal with anything that may arise in the future."


I received exceptional psychiatric support from Dr Woolley


Headshot of Dr James Woolley, a Consultant Psychiatrist. Man wearing grey blazer and pink tie

Dr James Woolley's guidance as a psychiatrist left a lasting impression. Isabelle highlighted his ability to simplify complex mental health aspects and empower patients through informed decision-making.


"Dr James Woolley is an exceptional Consultant Psychiatrist who helped me during my time at Schoen Clinic Chelsea. I have been in and out of psychiatric care in the past and Dr Woolley was the first psychiatrist who took the time to explain the more complex aspects of mental health in a way that was easy to understand.


He went above and beyond to truly listen and always took my concerns seriously. He contains the rare combination of an exceptional mastery of his field and the ability to make it accessible in such a way that empowers you to make informed decisions as a patient."


Would I recommend Schoen Clinic Chelsea for mental health support?


"Throughout the whole process I felt empowered to choose the direction of my care and the team was utterly transparent and communicative with me at all times.


It was the most collaborative experience I have had with regard to my mental health and I never felt 'out of the loop' on any decision. In addition to their professionalism, Schoen Clinic Chelsea also has a really friendly atmosphere that is very reassuring when you are dealing with such vulnerable matters as mental health.


I'm so grateful for my time working with the specialists at the clinic. I cannot recommend Schoen Clinic enough."



We'd like to extend our heartfelt gratitude to Isabelle for generously sharing her experience with us.


At Schoen Clinic Chelsea, our commitment to comprehensive mental health care is bolstered by a team of highly specialised experts. Whether it's group therapy, one-to-one counselling, or tailored psychiatric support, our dedicated multidisciplinary team of professionals embodies expertise and compassion to guide individuals through their unique mental health journeys.


We understand the urgency of support, which is why many of our specialists are readily available within days for self-funding patients. To begin on your own journey, the quickest way to get started with mental health support is by completing our online pre-screening questionnaire. This accessible tool is available 24/7, 7 days a week, designed to initiate your path towards the specialised care you deserve.


Isabelle's story resonates deeply with the ethos of Schoen Clinic Chelsea - our private outpatient clinic in the heart of Chelsea, London, where individuals find support, guidance, and personalised care.

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