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About the Role
Are you a Medical Secretary looking for your next role in healthcare?
As a Medical Secretary, you will provide efficient secretarial support to the Clinic and Consultant(s) on a daily basis. Your support is relied upon by consultants, clinicians and patients and crucial to maintain an efficient and effective clinical facility. You will often be the first point of contract for users of the clinic and will proactively deal with enquiries from patients and colleagues in a professional manner.
Key Accountabilities
Typing of clinical related documents from Consultants’ dictations, including medical reports
Formatting, proofreading and sending all clinical letters through a secure platform
Scanning of relevant documentation onto our systems
Taking telephone calls, answering patient queries and taking messages
Flexibility to cover reception when needed
Booking / amending patient clinic appointments
General housekeeping and filing
Liaising with patients to book appointments, answer patient queries and take messages for consultants
General office support during annual leave periods
Regularly assessing working practices to identify possible improvements and improve efficiency.
Details
Location
Schoen Clinic Chelsea
Job Type
Full Time, Permanent
Category
Administrative
Salary
£25,000 - £29,000 per annum - depending on experience
Benefits
You will have access to a wide range of benefits which include (but not limited to):
25 days holiday + bank holidays, which increases with the length of service
Enhanced maternity & paternity pay
Paid emergency leave
Professional development opportunities so that you can build your career with us
Contributory pension scheme with Royal London
Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening, and the inclusion of pre-existing conditions.
Dental Cover
Recognition schemes for employees
Eye care scheme with Specsavers
Online benefits portal with high street and online shopping discounts
Winter flu jabs
EAP assistance on a range of topics and concerns
Skills & requirements
As a Medical Secretary, you will have a strong understanding and respect for confidentiality, with excellent communication skills and the ability to work effectively in pressured/time sensitive environment.
We would ideally like someone who has experience of working within private mental health clinics, however this is desirable and would ask that you have experience of working within a healthcare setting as essential.
Further information on your role and the responsibilities as well as the essential criteria can be found in the JD.
About your future team
Schoen Clinic Chelsea is nestled in a discreet location in the heart of Chelsea, London treating patients 11 years+ with eating disorders and adults (18 years +) with anxiety and mood disorders such as depression, OCD and panic disorders. The clinic is bright and modern with 6 consulting rooms, 3 group therapy rooms, a large patient lounge, a relaxation area and a fully-fitted, modern training kitchen to help rehabilitate patients with eating disorders.
Our culture of world-class medical excellence is based around our five key values:
Accountable: Taking ownership of the things I say and do
Caring: Treating others as I would like to be treated
Collaborative: Working together to make a winning team
Courageous: Being proud to be different and challenge the norm
Determined: Seeing things through to meet and exceed expectations