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Medical Secretary

Job Type



Schoen Clinic Chelsea

About the Role

Are you a Medical Secretary looking for your next role in healthcare?

As a Medical Secretary, you will provide efficient secretarial support to the Clinic and Consultant(s) on a daily basis. Your support is relied upon by consultants, clinicians and patients and crucial to maintain an efficient and effective clinical facility. You will often be the first point of contract for users of the clinic and will proactively deal with enquiries from patients and colleagues in a professional manner.

Key Accountabilities

  • Typing of clinical related documents from Consultants’ dictations, including medical reports

  • Formatting, proofreading and sending all clinical letters through a secure platform

  • Scanning of relevant documentation onto our systems

  • Taking telephone calls, answering patient queries and taking messages

  • Flexibility to cover reception when needed

  • Booking / amending patient clinic appointments

  • General housekeeping and filing

  • Liaising with patients to book appointments, answer patient queries and take messages for consultants

  • General office support during annual leave periods

  • Regularly assessing working practices to identify possible improvements and improve efficiency.



Schoen Clinic Chelsea

Job Type

Full Time, Permanent




£25,000 - £29,000 per annum - depending on experience


You will have access to a wide range of benefits which include (but not limited to):

  • 25 days holiday + bank holidays, which increases with the length of service

  • Enhanced maternity & paternity pay

  • Paid emergency leave

  • Professional development opportunities so that you can build your career with us

  • Contributory pension scheme with Royal London

  • Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening, and the inclusion of pre-existing conditions.

  • Dental Cover

  • Recognition schemes for employees

  • Eye care scheme with Specsavers

  • Online benefits portal with high street and online shopping discounts

  • Winter flu jabs

  • EAP assistance on a range of topics and concerns

Skills & requirements

As a Medical Secretary, you will have a strong understanding and respect for confidentiality, with excellent communication skills and the ability to work effectively in pressured/time sensitive environment. 

We would ideally like someone who has experience of working within private mental health clinics, however this is desirable and would ask that you have experience of working within a healthcare setting as essential. 

Further information on your role and the responsibilities as well as the essential criteria can be found in the JD.

About your future team

Schoen Clinic Chelsea is nestled in a discreet location in the heart of Chelsea, London treating patients 11 years+ with eating disorders and adults (18 years +) with anxiety and mood disorders such as depression, OCD and panic disorders. The clinic is bright and modern with 6 consulting rooms, 3 group therapy rooms, a large patient lounge, a relaxation area and a fully-fitted, modern training kitchen to help rehabilitate patients with eating disorders.

Our culture of world-class medical excellence is based around our five key values:

  • Accountable: Taking ownership of the things I say and do

  • Caring: Treating others as I would like to be treated

  • Collaborative: Working together to make a winning team

  • Courageous: Being proud to be different and challenge the norm

  • Determined: Seeing things through to meet and exceed expectations

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