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What makes us different?

We understand that every person is unique and every patient is different, that's what makes us different.

We've made it our Purpose to provide the best individualised specialist care for every patient and our aim is to help people feel better and recover faster.

Our leading experts provide award winning, innovative, personalised medicine; specialising in mental health and orthopaedics.

Working together as a multidisciplinary team, our people are committed and passionate about patient health and wellbeing, supporting them through treatment, rehabilitation and recovery. 

Welcome to Schoen Clinic, giving you access to world-class experts and care, when you need it most.

Pioneers in clinical quality measurement 

For us, patient safety, experience and clinical outcome are the most important things. To measure our effectiveness, we have developed our unique assessment tool.

Assessing the quality of the hospital stay based on 3 key areas:
1. Quality of Treatment
2. Patient Safety
3. Patient Experience

Why choose Schoen Clinic?

Our dedicated multidisciplinary teams of world-class specialist clinicians and healthcare professionals robustly measure quality outcomes, aiming to deliver outcome excellence as standard.

In addition to that promise, we offer;

  • Consistent service innovation with advanced treatments (some not available via the NHS)
  • Consistent investment in our people, facilities and equipment 
  • Safe, clean and modern environments for everyone 
  • Fast access to high quality private healthcare within minimal waiting times for surgery (where applicable)
  • Enhanced clinical outcomes due to our multidisciplinary team approach
  • Internationally recognised for our high standard of patient care, clinical outcomes and patient experience 

Driving quality

As the first private hospital in the UK to directly employ the majority of its Consultants, we deliver the following;

  • Consistency in patient care and safety
  • Optimum compliance with data systems, procedures and measures
  • Doctor/employee benchmarking through our appraisal process
  • A transparent culture of self-evaluation, learning and accountability
  • Continual improvement and greater governance
  • Demonstrating high standards to our regulators, the Care Quality Commission (CQC) and NHS England
  • A broad range of validated outcome measures for each patient
  • Confidence in us as a referrer that the patient will have the best possible outcome 

Leading the way with innovation and clinical excellence

Schoen Clinic Orthopaedic & Spinal Hospital London, are one of very few private hospitals to provide medical cover on the Wards using resident Consultant Critical Care Physicians. 24 hours a day, 365 days a year.

Critical Care Physicians have years of experience in caring for patients across a very broad range of specialities and are experts in early diagnosis and intervention in the unlikely event of a complication post-surgery.

Outcome measurement

Schoen Clinic Orthopaedic and Spinal Hospital London use CompCard (=Composite Card) to measure every patient’s clinical outcome through every stage of treatment and recovery. Starting from the initial condition, it tracks the entire treatment process recording any complications or events during the hospital stay. This adds to the longer-term outcome achieved for patients (Patient Reported Outcomes). All results are aggregated into the Quality Management tool, MedQEX (Medical Quality and Excellence Index).

Our quality data model ensures all data is comparable (because of explicit definitions and defined data collection processes) enabling it to be benchmarked against other hospitals, both in Germany and the UK. This drives continuous improvement. 

Additionally, our intuitive platform supports orthopaedic patients to complete PROMS (Patient Reported Outcome Measures) throughout their treatment journey. This is integrated with an electronic health record and a bespoke patient information system. 

IT investment has enabled the integration of Datix for incident management and PACS for scan image viewing.  

We use scientifically validated outcome criteria and scoring to share data with both the National Joint Registry (NJR) and the British Society of Rheumatology.

This feeds into our Enhanced Recovery Hip & Knee Programme using objective indication criteria for hip and knee surgery to eliminate unnecessary surgery, quality of life and function scores such as EQ-5D, VAS, and Oxford Hip and Knee scores to monitor the status of patients over a prolonged period of time post surgery.  

Committed to research, innovation and education

Schoen Clinic Newbridge provide the right treatment, at the right time tailored to each patient. We're proud to say it is recognised as one of the UK's leading inpatient hospitals for children and young people with eating disorders and is rated CQC Outstanding.

Schoen Clinic Newbridge is also recognised for it's acclaimed research work driven by Professor Hubert Lacey. It's research programmes are supervised by experienced researchers, enabling staff, patients, their families and professional groups to undertake rigorous research to improve patient treatment from the findings.

Consistently improving the knowledge and understanding of eating disorders enhances the treatments we are able to offer and most importantly, pave the way for a prolonged and successful recovery.

The news digest of the latest research and thinking from the Schoen Clinic Mental Health Group

The Research Informer

The Schoen Clinic Research Group bring the most up-to-date information on what has gone on and is going in the field of clinical research. The goal is to fine-tune therapies on offer so we can predict which therapy cluster will cure which patient.

Schoen Clinic Newbridge named LaingBuissson Hospital of the Year 2021.

Schoen Clinic Newbridge proudly took home this highly prestigious industry award.

Our key principles

We have a strong plan for future growth and with this comes significant investment in research, facilities, equipment and most importantly our people.

The UK leadership team are committed to employee engagement and learning and development as an imperative part of the success and longevity of our UK operation.

This remains embedded in our Culture and Values. We understand the more engaged and collaborative our people are with the organisation, the easier it is to consistently deliver exceptional levels of patient care.