Information for patients and families at Schoen Clinic Newbridge

Welcome to Schoen Clinic Newbridge. We're considered international leaders in innovative eating disorder treatments and clinical outcomes and were named Hospital of the Year 2021 at the LaingBuisson awards.

We have a team of top eating disorder professionals ready to support you. Our areas of expertise include anorexia nervosa, bulimia nervosa, binge eating disorder (BED) and other specified feeding and eating disorders (OSFED). We provide comprehensive treatment for children and young people with eating disorders at our award-winning hospital, rated 'Outstanding' by the Care Quality Commission (CQC).

To ensure a safe and secure experience, our team are always on hand and happy to assist you with any information you might need.

Take a look inside our highly specialised eating disorder hospital

We understand that coming into hospital may feel daunting but we want you to know that we're with you every step of the way. Our hospital is designed to provide a welcoming and homely environment to support your recovery.

Our eating disorder experts are all based at Schoen Clinic Newbridge and collaborate in multi-disciplinary teams to ensure that all components of therapy are coordinated to address all aspects of the eating disorder.

Becoming a patient at Schoen Clinic Newbridge

Your doctor or another medical professional could have suggested that you visit one of our staff members at Schoen Clinic Newbridge. Or, you might have discovered us online or learned about us via a friend or family member.

However you found us, we're happy to have you here. We know how challenging making the decision to seek help for an eating disorder can be. We'll guide you through the process and do everything we can to make it as simple as possible once you've made the decision to see our renowned eating disorder specialists at Schoen Clinic Newbridge.

It's best if you speak to your doctor and request a referral to our service. Your GP has a record of your health, including issues which may be pertinent to your eating disorder and it is best if they are involved. You can, however, submit a self-referral as well (contact us and make an appointment directly).

To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.


Booking your appointment

If you’re self-funding treatment, you can book an appointment or assessment. A referral will be required from your GP or healthcare professional as it contains essential information about your medical history. Patients using private health insurance will need approval from their insurance company and an authorisation code before an appointment can be made.

We will organise a thorough clinical assessment with the young person and their parent(s)/carer as soon as we receive a private referral.

To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.


How to pay for private treatment

Find out whether your insurance will cover you and see if there is an excess before going to an appointment. Some insurance providers additionally want a referral in the form of a doctor's note. Once your insurance company has authorised your visit to, or treatment at our inpatient hospitalcontact us to make your appointment.

Prices at Schoen Clinic Newbridge.

Our pricing structure covers family therapy, clinician assessment, individually personalised therapies and treatment plans, as well as simple self-pay package prices. You can find a full breakdown of our prices here.

For self-funding patients, we offer the initial assessment for short-stay support and inpatient or daycare eating disorder treatment at no cost.

Once your appointment has been confirmed, we will email you a letter with all the information you need to prepare for your visit.

If your private medical insurer covers your treatment, we will send them a bill directly. We will work with you to resolve any shortfall or excess on your account.

To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.

Unsure about insurance?

We're recognised by all major health insurers and work closely with them to ensure the process is as smooth as possible for you. Private medical insurance may pay for both assessments and treatment, and we are accepted by all major insurers.

Even if you don't have personal private medical insurance, it's worthwhile to check with your employer to see if you're covered. Many of our patients have access to mental health care through their employment insurance policy.

Our helpful and committed team is always available to assist with assistance and claim processing.

Your visit to Schoen Clinic Newbridge


We welcome NHS patients to Schoen Clinic Newbridge for specialised inpatient care and treatment.


We accept insured patients at Schoen Clinic Newbridge and are recognised by all major health insurers.


The Newbridge Treatment Model describes the multiple interventions and treatments we provide in our inpatient programme and now we have an outpatient clinic treating young people and adults for a range of eating disorders.


Our inpatient eating disorder treatment for children and young people includes a range of specialist therapeutic treatment groups, as well as individual therapy as required.


One of the core components of our short-term inpatient stays is to provide early intervention towards mitigating the effects of eating disorders and hopefully preventing their escalation.


Your safety is our highest priority

We rigorously and regularly assess treatment quality, patient safety, and patient experience. There is a culture of information sharing, learning, and best practice, and these are consistently observed by the leadership team as well as the larger organisation.

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. They inspect, monitor and regulate the quality of care delivered by providers to ensure that it is safe, effective, caring, responsive & well-led. In order to consistently improve and deliver the highest quality of care, we regularly evaluate our performance against their standards. Our team were extremely proud to achieve an 'Outstanding' rating following an inspection in 2016, and a second 'Outstanding' rating following a subsequent inspection in 2018.

Our key initiatives in patient safety

  • We were the first UK private healthcare organisation to directly employ many of our Consultants, allowing them to work in highly specialised multidisciplinary teams
  • Our multidisciplinary team (MDT) approach puts patients in the centre of a team of specialists
  • Our Freedom to Speak Up Guardian enables staff to confidentially raise any concerns they might have.

It's very rare, but things can go wrong from time to time. When they do, we are honest, conduct in-depth investigations, and make sure we take away lessons.

Send us feedback if you have any questions, comments, or concerns.


How does private healthcare work?

The Independent Healthcare Providers Network (IHPN) has put together a series of videos on their YouTube channel to help you understand what to expect from independent healthcare. Whether you've had private healthcare before or not, this video helps to explain how private healthcare works.

If you have any questions about accessing leading orthopaedic or spinal treatment at our London hospital, contact our team who will be happy to assist.

Information for families

Our eating disorder specialists have created a comprehensive library of useful information, fact sheets and content to help answer the many questions you may have about different aspects of eating disorder recovery, care and treatment.

Find out more below.

Start your treatment journey today

Whether you are self-funding or using health insurance for your treatment, you can expect world-class care from our specialists. As part of the LaingBuisson Hospital Group of the Year 2020, we're dedicated to achieving outcome excellence through evidence-based research, always keeping you at the heart of everything we do.

Schoen Clinic Newbridge welcomes NHS and privately funded patients for highly specialised eating disorder treatment. Call our caring team direct on +44 20 4579 2721 or contact us today.

To get started with private treatment, simply fill out our online pre-screening questionnaire any time to suit you. Click here.