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Bank Healthcare Assistant

Job Type



Schoen Clinic Newbridge

About the Role

To work as part of the multi-disciplinary team in a unique, innovative and fast growing service, you will need to be adaptable, creative and able to provide high levels of support to patients through their recovery from their eating disorder and any associated co-morbidities.

As Health Care Assistant (HCA), you will be responsible for assisting the nursing staff to implement the care plans of patients at Schoen Clinic Newbridge. The nursing staff will decide the detailed care plans in conjunction with best practice (e.g., NICE guidelines), and HCAs will participate in the development and implementation of daily activities to support the care plans. 

Principle Duties

  • To work within an awareness of NICE guidelines 

  • To have an understanding of the mental health act, mental capacity act, safeguarding responsibilities and human rights.

  • To be responsible for establishing therapeutic relationships with the patients.

  • Undertake regular physical observations of patients, as directed by nursing staff, and feedback on their level of risk appropriately. 

  • To support and supervise patients when on community leave. 

  • To support and supervise patients at mealtimes, which may involve supporting patients and nurses with Naso-gastric feeding.

  • To liaise with Staff Nurses, Occupational Therapists and MDT members in terms of unit activity.

  • To report any issue of concern to Staff Nurses. 

  • To work within the Health and Safety policies in accordance with Schoen Clinic guidelines.

  • Demonstrate awareness of safeguarding principles in all dealings with young people and their families. 

  • Assist Occupational therapists and Assistant psychologists to deliver therapies, as time permits, and with agreement of nursing staff.

  • As per the needs of the hospital, help staff and support other on-site services.

Due to the commitment to continuous improvement, it is likely that the post will evolve over time. These duties will be subject to regular review and any amendments will be made in consultation and agreement with the post holder.



Schoen Clinic Newbridge

Job Type





£11.44 per hour


You will have access to a wide range of benefits which include (but not limited to):

  • Professional development opportunities so that you can build your career with us

  • Online benefits portal with high street and online shopping discounts

  • Winter flu jabs

  • EAP assistance on a range of topics and concerns

  • Blue light card

Skills & requirements

A good standard of education, ideally NVQ level 2 of equivalent

  • Must be able to demonstrate good interpersonal skills

  • Good verbal and written communication skills

  • Must be able to ensure safe practice

  • Working in a healthcare setting

  • Able to maintain professional boundaries with patients

  • Experience in MS office systems

  • Experience of working effectively in a multidisciplinary team

  • Experience of working sensitively with patients, carers and relatives

About your future team

Our culture of world-class medical excellence is based on our five key values:

  • Accountable: Taking ownership of the things I say and do

  • Caring: Treating others as I would like to be treated

  • Collaborative: Working together to make a winning team

  • Courageous: Being proud to be different and challenge the norm

  • Determined: Seeing things through to meet and exceed expectations

Schoen Clinic Newbridge is a highly specialised treatment hospital for children, teens and young adults aged 8-18 years with eating disorders such as bulimia nervosa, anorexia nervosa and OSFED. We widely regarded as one of the best eating disorder hospitals for children, teens and young people in the United Kingdom. Schoen Clinic Newbridge is based on the outskirts of Sutton Coldfield, just off the A452 and 4 miles from the local train station.

We provide inpatient care and private short-stay options for children and teens aged 8-18 years and also offer a day care treatment programme where patients attend on set days, during the day.

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