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Mental Health Act Administrator

Schoen Clinic Newbridge have a fantastic opportunity to join their team as a Mental Health Act Administrator on a full-time, permanent basis.
Description

An exciting opportunity is available for a full time Mental Health Act Administrator within the Birmingham and Solihull area based at the Schoen Clinic Newbridge Hospital. The post holder would require a keen interest in legislation and will have an integral role supporting and maintaining Mental Health Act compliance across the whole group with the primary focus on all aspects of the Mental Health Act (1983) and Code of Practice (COP). They will be responsible on a day-to day basis for the administration and implementation of the Mental Health Act (1983), assuring that the requirements of the Act are met. The role will also support our other service within the York area. The post holder will be an excellent communicator and coordinator, with a range of personal, word processing and computer skills. The post will play a key role in ensuring service users are legally detained.

​Working across two services York and Newbridge the Mental Health Act Administrator be responsible for the provision of an efficient, effective and comprehensive Mental Health Act administrative service, ensuring through policies and procedures that the requirements of the Mental Health Act are met and the interests of our service users are safeguarded. To take the lead in the setting up of new administrative procedures, developments and working methods for the administration of the Act. To ensure day to day compliance with the Code of Practice of Mental Health Act 1983.

Principle Duties

Communication

  • The post holder will be required to liaise with colleagues at all levels throughout Schoen Clinic services in order to effectively carry out their duties.
  • The role is based at Schoen Clinic Birmingham but is also responsible and supportive of the service delivered at Schoen Clinic York.
  • To work closely with Hospital Directors, the Mental Health Review Tribunal service users representatives, solicitors, advocates, carers and service users Nearest Relative under the Act.
  • To liaise with the Clinical and Operational Managers as well as the Legal Counsel to seek clarification on particular points of the Act.
  • To liaise with the Care Quality Commission with regards to service user focused visits and the booking of Second Opinion Appointed Doctors when required.
  • To provide all service user information to the Care Quality Commission as appropriate.
  • Ensure all medical claims forms for assessments under the Act 1983 are endorsed and processed.
  • To receive and process incoming telephone messages, receive and relay information to relevant parties, dealing with these in a helpful, confidential and sensitive manner.
  • Dealing with enquiries from service users/relatives both face to face and by telephone.
  • To be a point of contact for queries regarding the Mental Health Act 1983
  • Work additional hours when necessary to cover the Mental Health Review Tribunal/Hospital Directors Appeals.
  • Any other reasonable duty in connection with the work of the hospitals.
  • Administration Of The Mental Health Act 1983
  • To carry out day-to-day administration of the Act and to ensure that all appropriate procedures have been performed correctly and timely.
  • To be responsible for the receipt and scrutiny of section papers on behalf of Schoen Clinic ensuring that no patient is detained or treated illegally.
  • To check that any rectifiable errors are amended accurately within the time limits as set out by the Mental Health Act 1983.
  • To ensure an adequate reminder system is in place to ensure Clinicians are provided with timely reminders for the expiry of sections and consent to treatment due dates.
  • To ensure existing systems for the administration of the Act continue to support the needs of clinical staff.
  • To maintain an effective and safe system of storage for the MHA section papers.
  • To ensure that there is an adequate supply of statutory MHA forms and rights leaflets and to order supplies when necessary.
  • To take the lead in the setting up of new administrative procedures, developments and working methods for the administration of the Act.
  • To ensure day to day compliance with the Code of Practice of Mental Health Act 1983.
  • To ensure that the administration requirements of the Mental Health Act 1983 are followed and adhered to during the admission of detained patients.
  • To provide administration support to the Mental Health Act Office Manager
  • Patient Rights
  • To develop and maintain monitoring systems to ensure detained patients are advised of their rights on a regular basis.
  • To monitor the receipt of rights forms by nursing staff.
  • To assist service users in seeking to find legal representation or advocacy advice.
  • To process any request by Nearest Relatives requesting the discharge of their relative and to ensure statutory time scales are adhered to.
  • To liaise with Approved Mental Health Professionals and remind them of their duty to consult with the Nearest Relative where this may not initially have happened

Hospital Managers 

  • To ensure that all appeals to the Hospital Managers are dealt with promptly and that all such requests are processed swiftly .
  • To organise and co-ordinate Mental Health Act Managers reviews/appeals liaising with the Mental Health Act Hospital Managers, service users, psychiatrists, social workers, nurses, solicitors, advocates and any other agencies as appropriate.
  • To liaise with relevant care professional, solicitors, advocates and relatives to ensure that the required reports, information and documentation is available and that care professionals remain compliant.
  • To distribute all appropriate documentation prior to the review or appeal.
  • To ensure venues and adequate refreshments are arranged.
  • To assist in arranging Hospital Directors informal visits to inpatient units.
  • To develop and maintain reminder systems to ensure that Schoen Clinic fulfils its commitment to organise automatic reviews for those patients whose detention has been renewed.
  • To arrange Hospital Directors Committee meetings and to be responsible for and provide organisation and administrative support, such as dissemination of agendas; taking minutes and information for these meetings.

Mental Health Review Tribunals (Mhrt)

  • To develop and maintain reminder systems to ensure that the Care Trust Plus complies with the requirement of the Act in arranging automatic hearings for those patients who have not themselves appealed against their detention within the appropriate time scales.
  • To ensure that all appeals to the MHRT are dealt with promptly and that all requests are processed within the statutory time limits.·        
  • To negotiate with MHRT colleagues hearing dates and to confirm the necessary arrangements.​·         To ensure venues and adequate refreshments are arranged.​·      To liaise with relevant care professionals, solicitors, advocates and relatives to ensure that the required reports, information and documentation is available and that care professionals provide the repots in advance of any review and / or meeting.
  • To distribute all documentation following the tribunal to attendees.

Other Duties

  • To provide an administrative/secretarial support service to both services in York and Birminghamusing knowledge of a range of I.T. applications. This includes typing/word processing, photocopying, spreadsheets, email, filing, dealing with mail, composition of letters, memos as required, typing of reports and ordering of a supply of stock and non stock items.
  • To act on own initiative to bring to the attention of the medical and Clinical Director or site senior staff members any relevant concerns he/she considers may jeopardise service/delivery and or care provision.
  • To maintain on a daily basis accurate computerised register for detentions under the Mental Health Act, including record keeping/data base for those on Section 117 MHA.
  • To bring to the attention of appropriate manager and meetings issues regarding the computerised system and to assist in training staff on the system in relation to the Mental Health Act.
  • To maintain confidentially at all times and comply with the Data Protection Act, Access to Health Records and Freedom of Information Act.
  • To present the previous months MHA findings at local governance meetings
  • To attend mandatory training days relevant to the post and maintain necessary skills to fulfil the post and to keep up to date with new legislation relating to the Mental Health Act and attend training courses and dates when necessary.
  • Other work and general duties as delegated within the overall purview of the post.
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Details

Location

Schoen Clinic Newbridge Birmingham

Job Type

Full Time, Permanent

Category

Admin

Salary

£19,500.00 - £21,090.00

Closing Date

14 February 2024

Benefits

You will have access to a wide range of benefits which include (but not limited to):

- 25 days holiday + bank holidays, which increases with length of service

- Enhanced maternity & paternity pay

- Paid emergency leave

- Professional development opportunities so that you can build your career with us

- Contributory pension scheme with Royal London

- Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening, the inclusion of pre-existing conditions.

- Dental Cover

- Recognition schemes for employees

- Eye care scheme with Specsavers

- Online benefits portal with high street and online shopping discounts

- Winter flu jabs

- EAP assistance on a range of topics and concerns

Skills

Essential Skills:

  • Educated to GCSE level (higher or equivalent) with a good qualifications in English and Maths
  • ​Have worked for at least 12 months in a mental heath / healthcare setting
  • Exceptional organisational skills
  • Excellent communication skills
  • Excellent time management skills

Desirable Skills:

  • Experience of working in a Healthcare environment alongside medical practitioners is desirable
  • Knowledge of Mental Health Act 1983 (MHA 1983) is desirable
  • Knowledge of compliance and auditing systems required by regulatory bodies (CQC) is desirable
  • Further training in the Mental Health Act.